From a Turn Key operation through to experienced advice we can assist you in many aspects of running a successful business. With your investment into the spa we look at the current and future trends in spa business, and future direction to make sure your investment is not only spent wisely but will return in the shortest possible time. With our experience in operating our own spas in various locations we have gained a good in sight into the different requirements of different nationalities, and the ratio of equipment investment vs.. return on investment. Although this is not our only focus to ensure your spa is a profitable venture by not wasting money on non-performing assets will ensure a successful business venture for you.


Working with your appointed design team or bring in our own team to give your spa the ideal layout. Here we not only focus on the guest experience and flow but the important back of house areas to ensure a smooth operation. As this impacts on construction time lines we like to be involved as early as possible in this stage to avoid any possible delays in construction. Getting involved in the early stages also assists in dealing with the construction and project management teams if construction issues arise.




The Exotic Thai way to relax your body and soul.
Thai Spas are famous for therapeutic benefits and selection of products. Imperial Spas not only have these qualities but also that of international product lines for facial care.

A Spa to meet the Hotels concept and Message.
A Branded spa will meet your concept, Spa treatment menu, products, and services within your brand standard. Existing Standard Operating Procedures (SOP’s) and Policy and Procedures (PnP’s) are modified for the brand.

With the expansion of Spas the experience of Spa Manager is not always there to ensure a growth in your business. As your Spa Consultant we can assist your Spa Manager or coach them through the first year to ensure your spa goes from strength to strength. We also offer a full year business model with key performance factors as a monitoring tool in your first year of operation.

Due to the unique therapies on offer even experienced therapist need refreshing or introduction to new treatments. Our training covers

- Anatomy Physiology
- Swedish Massage
- Aromatherapy & Massage Techniques
- Thai Massage
- Reflexology
- Body Scrubs
- Body Wraps
- Facials
- Indian Head Massage
- Signature Treatments

Your people are the most important aspect (next to the customer) to run a successful operation. We can assist you in recruitment, customer service, and reception training. We believe in constant education and reviewing performance of your team, so our HR element is an ongoing process with courses and training offered through out the year.

Getting your message into the market place will ensure your spa is the talk of the town. With our existing network of publications and contacts this process is much easier with our assistance.

Assist with advertising and promotional literature including brochures and tariffs in line with the hotels design strategy.

Development of the marketing plan